Mad Systems delivers a complete spectrum of audiovisual capabilities — from reliable traditional AV systems to governed AI-based hyper-personalization and accessibility-driven solutions. For more than 25 years, we have designed, engineered, and installed tailored AV systems for museums, visitor centers, theme parks, attractions, corporate environments, government facilities, and public destinations.
As described in The World Model: Governed AI for Hyper-Personalized Venues, the technologies shown here represent the "Micro" level — the building blocks that deliver hyper-personalization to individual visitors, exhibits, and interactions. Each capability can be used on its own or combined with others, allowing destinations to adopt as much or as little as they need. Together, these components form the AV++® ecosystem, powered by QuickSilver® as the enabling backbone. At "Macro" scale, WorldModel™ orchestrates these same technologies across entire venues and destinations — coordinating governance, consent, analytics, and intelligent behavior at the level of a whole operation.
The AV++® Ecosystem
13 patented and patent-pending technologies, plus operational tools. Click any card to explore in depth.
Traditional AV
Reliable audiovisual integration for museums, attractions, and public spaces. The foundation of every project we deliver.
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QuickSilver®
The foundational AV backbone powering the entire AV++® ecosystem. Non-proprietary, IT-based compute nodes replace traditional black-box AV hardware — dramatically reducing cost, extending lifecycles to 15–20+ years, and enabling AI-driven personalization at every endpoint. Wired or wireless.
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QuickSilver® Retrofit
Modernize galleries without costly rebuilds. Reuse your existing monitors, projectors, and speakers while adding the QuickSilver® wireless AV backbone. Cut cabling, slash installation time, and unlock AI personalization — protecting budgets while future-proofing exhibits.
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Alice®
AI-driven hyper-personalized media delivery. Alice® draws from a curated Body of Knowledge to create unique experiences for every visitor — adapting language, depth, age-appropriateness, and delivery style in real time. Supports 100+ languages. Patented.
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Alice® OnBoard
Personalized storytelling streamed directly to visitors' phones. Synchronized to the exhibit they're standing in front of — delivering context, narration, and multimedia in their preferred language and accessibility mode. No app install required.
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Alice® Avatars
Life-size digital expert docents — astronauts, scientists, designers — that deliver cinematic, personalized guided tours with real-time rendering and sign language support.
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CheshireCat®
Far more than facial recognition — a full-spectrum visitor personalization engine. Sub-second identification via face, RFID, NFC, QR, license plate, or group color/pattern. Runs entirely on-site with no internet connection. Only encrypted digital fingerprints stored — never faces, never names. Patented.
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TeaParty®
Software-based system and show controller that orchestrates complex AV environments like a conductor leads an orchestra. Event-triggered, rule-based control of media, lighting, power, motion, and special effects. Creates intricate routines with precise timing across any number of devices.
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Lory®
Multilingual content delivery to visitors' own smart devices — 30+ languages with ListenAssist™ streaming to hearing aids and cochlear implants, synchronized captions, sign language video, and braille-compatible output. Language dignity as infrastructure, not afterthought.
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LookingGlass™ Concierge
Real-time guest intelligence for venue-wide crowd management. Detects VIP arrivals, monitors queue lengths, balances visitor flow between zones, and coordinates personalized greeting protocols — turning operational data into better guest experiences.
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CaterPillar™
Non-visual navigation enabling visually impaired visitors to independently explore venues using their own cane. Combines haptic cues, audio descriptions, and spatial awareness to provide dignified, self-directed wayfinding through complex environments.
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WonderLens™
Research preview exploring spatial overlays aligned to physical environments and mixed reality.
Explore →PixelsEverywhere™
Turn any surface — LED walls, projection screens, displays, architectural elements — into a programmable canvas. More affordable than ever, with patented technology that makes dynamic visual environments accessible for any venue.
Explore →the Deck™
Docent, operator, and maintenance control interface for Mad Systems technologies. Role-based access with passcode-protected pages, delay preview, and real-time system overview — giving every stakeholder exactly the controls they need, in the most flexible UI available.
LifeSaver™
Intelligent power management that extends equipment life and reduces energy costs. Uses motion sensors and cameras to detect vacant spaces, then powers down AV equipment, reduces audio, and dims lighting until visitors return.
TruCheck™
Automated self-monitoring that verifies your AV system is actually working. Measures real light and audio output in the space — not just signal presence — so you know every exhibit is performing correctly before visitors arrive.
TruView™
Remote visual verification of exhibit status. Operators can see exactly what visitors see — confirming displays, projections, and lighting are performing as intended, from anywhere on the network.
AV++® Analytics
Operational insight into visitor flow, dwell, and engagement — real-time dashboards and long-term planning.
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